Shipping policy

All orders ship from our fulfillment center in Virginia Beach, Virginia. Orders are processed and shipped Monday through Friday, excluding U.S. public holidays. Orders marked as “awaiting fulfillment” are actively being prepared by our warehouse.

Our standard processing time is 3–7 business days. Once your order has shipped, you will receive a shipping confirmation email with tracking information.

To ensure faster delivery, items within the same order may ship separately, and you may receive multiple tracking numbers. Please allow up to 2 business days for tracking information to update after dispatch, though in some cases it may take up to 7 days.

While we make every effort to ship orders as quickly as possible, processing or carrier delays may occur and delivery dates are not guaranteed.

International orders may experience additional delays due to customs processing, which is outside of our control.

Certain licensing restrictions may limit our ability to ship specific products to certain regions. These restrictions will appear at checkout when shipping options are calculated. If an item cannot be shipped to your location, you may be prompted to remove it from your cart in order to complete your purchase.

If you have any shipping-related questions, please contact support@supplychaindistro.com.